Winter storms create hazardous conditions for mail carriers, delivery drivers across Philadelphia

PHILADELPHIA (WPVI) -- Mail carriers and delivery drivers are among those facing some of the toughest conditions during winter storms, navigating snow-covered and icy streets to reach homes across the city.

"The winter's hard," said Chante Noel, who has been delivering mail for the United States Postal Service for about 16 years.

Noel works year-round in all types of weather, trudging through snow and cold to serve the Eastwick section of Philadelphia. She said she walks 10-14 miles a day, and neighbors say they notice her dedication.

"All the elements. She's out here in the cold, the rain, she's good," said Belinda, a neighbor on Noel's route.

Despite her experience, winter conditions do not get easier. Noel said she relies on preparation to get through each shift.

"Layers. Lots of layers. Hand warmers, foot warmers," she said.

Noel said she is fortunate that many residents on her route clear their sidewalks.

"Thankfully for my route, they shovel!" she said.

However, not all routes are as manageable. Ice remains a frequent hazard.

"Occasionally, you might encounter a little bit of ice," Noel said, adding, "I have fallen in my career, yes, I have!"

She urged residents to clear walkways for everyone's safety.

"We just need our customers, you know, to look out for not only just us but themselves and shovel the walkway," Noel said.

Delivery drivers face similar challenges.

Gregorio Nava, who delivers food across Philadelphia, said he slipped multiple times as some roads north and south of Center City remained unplowed.

He described delivering in the storm as "very complicated."

Noel is already looking ahead to warmer days.

"I can't wait till April! That's what goes through my mind. I can't wait till April," she said.